📦 Shipping Policy – Ferrarucci Cosmetics

At Ferrarucci Cosmetics, we are committed to delivering your beauty essentials safely and on time. Please read our shipping policy carefully to understand how orders are processed and delivered.

🚚 Shipping Locations

We currently ship across India.
International shipping may be introduced in the future.

⏳ Order Processing Time

  • All orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

Note: During sales, festivals, or high-volume periods, processing time may be slightly longer.

📍 Delivery Time

Once shipped, orders are usually delivered within:

  • Metro Cities: 3–5 business days

  • Non-Metro / Remote Areas: 5–8 business days

Delivery timelines may vary depending on courier partner, location, weather conditions, or unforeseen circumstances.

💰 Shipping Charges

  • Shipping charges (if applicable) will be clearly mentioned at checkout.

  • Any free shipping offers will be automatically applied based on current promotions.

📦 Order Tracking

Once your order is shipped:

  • You will receive a shipping confirmation message/email

  • Tracking details will be shared so you can monitor your order status in real time

🚫 Undelivered / Returned Orders

If an order is returned due to:

  • Incorrect address

  • Customer unavailable

  • Refusal to accept delivery

Re-shipping charges may apply.

🧴 Damaged or Incorrect Products

If you receive:

  • A damaged product

  • A wrong item

Please contact us within 24 hours of delivery with clear photos/videos of the package and product.

📩 Email: [support@ferraruccicosmetics.com]
📱 WhatsApp/Phone: [add number]

We’ll resolve the issue as quickly as possible.

❌ Shipping Delays

Ferrarucci Cosmetics is not responsible for delays caused by:

  • Courier partner issues

  • Natural disasters

  • Government restrictions

  • Incorrect customer information

However, we will always assist you in tracking your order.

📞 Need Help?

For any shipping-related queries, feel free to reach out to our support team.
We’re always happy to help 💖